Account & data privacy
Delete your SG Production Mobile account
You can permanently delete your account inside the app, or request deletion here if you no longer have access to it. You do not need to reinstall the app to submit a request.
Request deletion by email
Enter the email address associated with your SG Production Mobile account. We'll use it to identify your request and may ask you to verify account ownership before deletion.
Preparing a request does not send it. You will review the message and send it using Gmail or your preferred email app.
Your request is ready
Not submitted yet. To request deletion, you must send the email from your own email account. We have not received anything at this point.
Use Gmail above, or copy the message into another email service. Send it to sgproductionindia@gmail.com. If Gmail asks you to sign in, sign in before sending.
Prefer to write it yourself? Send an email to sgproductionindia@gmail.com with the subject SG Production Mobile - Account Deletion Request. Include your account email address. Never share passwords or verification codes.
Delete in the app
Open Account → Profile → Delete account, read the warning, type DELETE, then confirm. This permanently deletes eligible listener accounts.
Already uninstalled?
Use the email request above. You don't need access to the SG Production Mobile app, but we may need to verify account ownership before processing.
What data is deleted?
For eligible listener accounts, deletion removes the account and associated cloud profile, favorites, playlists, listening history, and download grants. App-specific offline downloads are removed during in-app deletion; if the app has already been uninstalled, its locally stored data is handled by your device's uninstall process.
Shared SG Production music and artwork are not deleted as part of a listener account deletion.
When manual review is needed
Accounts that administer or own shared published content, or have active paid memberships, may require manual assistance before deletion. Subscription billing is not automatically cancelled by account deletion; you may need to cancel subscriptions with the payment provider. We will explain the next steps if this applies.
Where specific information must be retained for legal, security, or regulatory reasons, we will explain what is retained and why. Deletion is permanent once completed.